Independent advice for homeowners · UK-wide
Building work on your home?
Whether you're only thinking about it, getting prices, about to start, already building or trying to sort out a problem, BCA can help you understand what to do next.
You don't need to know what service you need.
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Start wherever you are
Where have you got to?
Start wherever you are. You don't need to go back and repeat work that's already been properly done.
You may have an idea but no plan yet. We can help you think through what's involved, what information you'll need and what to do first — before anyone is asked for a price.
Enquiries opening soonGetting the right information together before you ask for prices makes quotations easier to compare and reduces surprises later. We can help you see what's missing.
Enquiries opening soonQuotes often look very different from each other. We can help you understand what each one actually includes, what it leaves out and what to ask before you choose.
Enquiries opening soonBefore work starts is a good time to agree how things will run — what's being done, how payments work, timings and how you'll live at home meanwhile.
Enquiries opening soonWork is underway and questions come up. If something doesn't feel right, or you just want a second pair of eyes, we can look at what's happening and explain your options.
Enquiries opening soonFinished isn't always the same as complete. We can help you think about what should be in place — from snagging to certificates and handover information.
Enquiries opening soonBuilder Quotation Review
£295Got a builder's quotation?
Understand what you're being offered before you say yes.
The review covers one principal builder's quotation, together with the supporting project information agreed with BCA before the review starts. It helps you understand:
- What appears to be included
- What is expressly excluded or not apparent
- What is unclear
- Allowances, provisional sums and possible cost-change points
- How the quotation relates to the agreed supporting information
- Useful questions to ask before committing
The lowest price isn't always the lowest cost.
Enquiries opening soonIf things aren't going to plan
Something gone wrong?
Building work doesn't always go the way anyone expected. You don't need to work out what kind of problem it is first. It's often hard to know whether something is normal, a misunderstanding, or worth raising. A calm, independent look at what's happening can help everyone move forward.
- Being asked for extra money
- Payment requests you're unsure about
- Delays
- Concerns about the work
- Work has stopped
- Unhappy now they say it's finished
We don't start from the idea that anyone is at fault. We'll look at what's happening and explain what we'd do next. If BCA isn't the right place to deal with a particular issue, we'll explain the appropriate next step.
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Living through the work
It's still your home.
Part of your home may become a building site for a while — but you still have to live there.
- Children
- Pets
- Access
- Water
- Electricity
- Heating
- Cooking
- Security
- Dust & noise
- Deliveries
- Neighbours
“Good planning isn't only about the building work. It's also about how you live while it's happening.”
Completion & handover
Think about the end before you start.
When the work is done you should be left with more than a finished room. Knowing what to expect at handover makes it easier to agree it at the start.
- Testing & commissioning
- Certificates
- Warranties
- Instructions
- Maintenance information
- Keys & controls
- Final information
- A Handover File
How BCA works
Clearer conversations. Better-informed decisions.
BCA helps create a clearer understanding between you and your builder — about the work, the money and what happens next.
- 01
Send us the job
- 02
We look at what's happening
- 03
We explain what we'd do next
- 04
You decide
“If I were you, this is what I'd do next — and this is why.”
The decision stays with you.
Wherever you've got to with your building project, tell us what's happening.
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Tell us where you've got to and send us what you have. We'll help you understand what to do next.
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